Our process - How we work
We rapidly innovate with you. The most important part is to listen. From there we bring our expertise and ensure that we deliver the best possible solution for your business.
Discover
We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.
We work closely with every department to understand their unique goals and pain points. We identify bottlenecks that cause slowdowns and employee burnout.
These findings drive the design phase to ensure we have maximum impact with minimal disruption.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- Surveys
- Employee shadowing
Build
Guided by the discovery phase, we work in an agile fashion delivering weekly updates for you to review. This ensure requirements are met and the project remains on time and on budget.
We leverage cloud computing to deliver a scalable solution that can grow with your business. We bake in best practices for security and monitoring into every project.
Deliver
We work with you to ensure a smooth launch and transition. Key user journeys will be tested to ensure proper functionality. Critical metrics will be monitored to ensure the project is stable.
We aim to empower you and your team to take control of your new project. We deliver detailed documentation of what was built and how to maintain it.
The source code is also yours! We believe in full transfer of control and ownership.
Included in this phase
- Testing. Core flows and edge cases have automated tests to ensure uptime.
- Infrastructure. Cloud expertise ensures your project is scalable and secure. Serverless technology keeps cost down and performance up.
- Support. To protect against unforeseen issues, we offer support plans.